Privacy Policy

Last updated: 3 September 2026

This Privacy Policy explains how Jack Oliver Music collects, uses and protects your personal information when you use this website or sign up to our courses and mailing list.

Who we are

This website is operated by Jack Oliver Music.

If you have any questions about how your personal information is used, you can contact us at:

Email: jack@jackoliver.net

What information we collect

Depending on how you use the website, we may collect:

  • Your name

  • Your email address

  • Information relating to your course account

  • Information about your course progress

  • Information you provide when contacting us

We only collect information that we need to provide and improve our services.

How we use your information

We may use your information to:

  • Create and manage your course account

  • Give you access to course content

  • Remember your course progress

  • Send you emails you've signed up to receive

  • Send course updates and relevant drum-related content

  • Respond to questions or requests

  • Improve our website and courses

Where we send marketing emails, you can unsubscribe at any time using the unsubscribe link included in our emails.

Our legal basis for using your information

Under UK data protection law, we need a lawful basis for processing your personal information.

For course accounts and providing services you've requested, we generally process your information because it is necessary to provide the service to you.

For marketing emails, we generally rely on your consent where this is required. You can withdraw your consent at any time by unsubscribing from our emails.

Services we use

We use trusted third-party services to operate parts of this website and provide our services.

Framer

Our website is hosted using Framer. Framer may process information relating to visitors and website activity as part of providing its website hosting and related services.

FrameAuth

We use FrameAuth to manage user accounts, authentication and access to protected course content. Information required to create and manage your account may be processed by FrameAuth on our behalf.

Kit

We use Kit to manage our email mailing list and send emails to subscribers.

If you sign up to receive emails from us, your name and email address may be stored and processed by Kit on our behalf.

Kit provides tools such as unsubscribe links and supports data protection requirements for subscribers.

Cookies and similar technologies

Our website and the services we use may use cookies or similar technologies.

Some cookies may be necessary for the website or course to function. Other cookies, such as those used for analytics or third-party services, may require your consent.

The cookies used on this website may change as we add or remove services. Where consent is required, we will ask for it before using non-essential cookies.

How long we keep your information

We only keep personal information for as long as we reasonably need it for the purposes described in this Privacy Policy.

If you have a course account, we may keep information associated with your account while your account remains active.

If you unsubscribe from our mailing list, we will stop sending you marketing emails. We may retain limited information where necessary to keep a record of your unsubscribe request.

Your rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Withdraw consent where we rely on consent

  • Request your information in a portable format in certain circumstances

To exercise these rights, contact us using the email address above.

Who we share your information with

We do not sell your personal information.

We may share information with the service providers we use to operate the website and provide our services, including Framer, FrameAuth and Kit.

These companies process information on our behalf in accordance with their own privacy policies and applicable data protection requirements.

Some service providers may process personal information outside the UK. Where this happens, appropriate safeguards are used where required by UK data protection law.

Keeping your information secure

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no online service can be guaranteed to be completely secure.

Children's privacy

Our course is intended for a general audience and is not specifically directed at children.

We do not knowingly collect personal information from children where this would be unlawful.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time if our website, services or the way we use personal information changes.

The latest version will always be published on this page.

Complaints

If you have concerns about how we use your personal information, please contact us first and we'll do our best to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

You can find more information about your rights and how to make a complaint on the ICO's website.

Privacy Policy — Jack Oliver Music